Personal Info: Name, phone number, email, address (e.g., 1499 Les Meth Curve X1, Brakpan).
Service Details: Your plan (e.g., The Streamer at R350) and payment info.
To set up and manage your Wi-Fi service.
To send invoices (issued on the 20th, due by the 7th).
To respond to support requests (e.g., insurance queries).
To notify you about suspensions or equipment collection.
No selling/sharing: Your info stays private.
Limited access: Only our 4-person team and trusted remote support can access it.
Secure storage: Payment and insurance details are kept safe.
Payment processors (for invoicing).
Tech partners (for repairs) - they must also keep data confidential.
No spam or third-party marketing.
Access, update, or delete your data by contacting:
Phone: 062 595 3209
Exceptions: We may retain data for legal reasons (e.g., payment records).
Active clients: Kept while you use our service.
After cancellation: Stored for ~1 year (for records), then deleted unless required by law.
Basic cookies only (e.g., form autofill). No invasive tracking.
Changes will be emailed or posted on our website. Continued use = acceptance.
Support: info@bayawifi.net | 062 595 3209
Sales: info@bayawifi.net